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Privacy Policy Letter

Dear customer,

As part of our commitment to you, our registrants, we’ve updated’s Privacy Policy to be more transparent about how we collect data from you, how we use it, how we share it, and what control you have over your data. You can read the updated Privacy Policy here.

These changes are part of our preparation for the new European data protection law called the General Data Protection Regulation (GDPR) that went into effect May 25th.

Here’s a summary of the changes we have made:

  • More clear explanation of which data is collected by and from which sources.
  • More information about how works with third-party applications.
  • New information on rights under GDPR that may be available to our users in the EU.

We also updated our website to give you more information and control over cookies and tracking technologies through a new cookie preferences management tool.

Please reach out to our 
customer support team with any questions or concerns. Thank you for using

The team Privacy Policy

Effective: January 1, 2021

This privacy policy (“Policy”) describes how, (United States) or “us” or “we”) collect, use, and share the information you provide to us or we gather from you while you access or use (the “Site”), the mobile application (the “App”), and related services that link to this Policy (together, the “ Services”).

We may also supplement this Policy with other privacy notices in the Services. This Policy applies only to information collected by us through the Account and does not apply to services that link to other privacy policies, including any third-party websites or services you connect to from our Services, such as social-networking platforms or connected third-party applications. is not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy statements of those third parties.

We collect and process personal information about you with your consent and/or as necessary to provide the products you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests.

Personal Data Collected

As used in this Policy, “Personal Data” means information relating to you as an identified or identifiable individual. You provide Personal Data directly into the Services. For example, as part of creating an account with, we collect your name, email address and password. If you create the account using one of the available social networking or third-party platform connection options (a “social sign-in” like Google, Facebook, or Yahoo), we will collect your associated email address and related profile information from the social sign-in provider. In this account profile, you may also identify yourself with a photo. If required, you may have also provide us with additional email addresses for purposes of collecting an itinerary or scheduling information and to ensure that you retain access to your account, even if you no longer have access to your primary email address.

To take full advantage of features and functionality of the Services, you may also provide us with additional information for your profile, such as date of birth. And you may input emergency contact details. This information helps you to keep your itinerary and travel information in one place. If you wish to receive alerts via text messages, you must provide your mobile phone number. If you purchase additional Services, such as uniforms, training fees and seasonal registration payments to, we will collect certain billing and payment information. We process any payments using third parties, and we would retain only the last four digits of your credit card number and expiration date. Some services may not be available or function correctly if you are not willing to provide personal information.

We may also collect Personal Data from other sources and combine that with Personal Data we collect from you through the Services, as described below.

Third-Party Connected Services

The Account also enable you to connect your Account with third-party applications and service providers. You can find information about many of these applications within the “Supported Apps” portion of the Site, and third-party applications that connect to the Account will usually indicate that they connect to the Services. These connected third-party applications may enable Personal Data about you to be transferred into the Services. For example, if you purchase an advertising product like sport accessories using a connected third-party application from the accessory company, the corresponding purchasing information may be transferred into the Services. Your use of any third-party applications is subject to the terms and conditions you have agreed to with such third parties, including third-party privacy notices, and is not responsible for the quality or accuracy of third-party data available to the Account from third parties.

Connecting Your Email 

You can choose to enable us to access one or more of your email accounts by connecting such account(s) with your account. If you connect your email account, the Account will automatically access and analyze the contents of emails in your email account(s) on an ongoing basis for the purpose of identifying

 sports apparel, accessories and related emails that may contain recent product purchase statements. Once identified, product purchases are then extracted from your emails into your Account so that you may access this information in the Services.’s access to the email account is authorized through the email provider’s access mechanism. If you choose to have the Account track your purchases, the Account will store account details for each of your account, including your sign-in user name and password for tracked accounts. This information will be used to enable the Services, directly or indirectly through third-party service providers, to automatically access your applicable accounts and analyze and extract information from such accounts for use in the Services. You will be asked in each case whether you want to connect a third-party email or reward account. You may manage your connections to email and reward accounts and disconnect at any time in the settings menu and Point Tracker menu, respectively.

Third-Party Social Sign-Ins

It may be possible for you to sign in to our Account using third-party social sign-ins (e.g., Google, Facebook, and Yahoo). These social sign-in providers will share certain Personal Data with us as described in their sign-in notices or in their privacy policies, which might include information such as your name, profile picture, age range, gender, and other public information. We encourage you to review prior to signing in through the applicable service.

Cookies, Analytics, and Tracking

When you use the Account through the Site, some information such as Internet protocol (IP) address, device or browser information, logs, or clickstream information is automatically collected about your usage and activity to address technical support issues and understand how you use the Site. may use certain tracking technologies such as cookies, web beacons, or third-party analytics tools to obtain such information. You may find out more about the various tracking tools used on the Site and the choices you have by following the Cookie Preferences link on the Site footer. Our App utilizes tracking technologies from third-party service providers we have engaged to provide services on our behalf. In some cases, these are analytics providers that provide services such as application analytics and crash reporting. In other cases, these are advertising or campaign measurement providers. These providers may also automatically collect some of the information described above, including, for example, usage information, IP address, access times, browser type and language, device type, device identifiers, and Wi-Fi information. These providers may also automatically collect the above information about you through the App and on other sites and services, including personally identifiable information about your online activities over time and across different websites, devices, online services, and applications when you use our App. Some third parties help us and others associate your activities across the browsers and devices you use, or that your household uses, for retargeting, cross-device advertising, analytics, and measurement purposes. The third-party analytics and advertising providers used include: Google Analytics, Crashlytics, and Apsalar. Some third-party providers allow you choices about their collection or use of your information. Some of these providers may also be members of the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA), which each provide a simple way to opt out of ad targeting from participating companies.


From the Site, you can access and import contacts from your other online address books, like Google, Yahoo, and Outlook. If you would like us to invite another individual to join the Services, you may provide us their email address so that we may send them an invitation on your behalf to visit the Services. When using the App, the App may also access your device contacts if you enable those permissions.

Location Data

Certain features of the Account may collect precise geo-location data, including through GPS (global positioning systems), IP address, and other location-based technologies. Additional information about these features is provided below, along with the settings screens for the features in the App.

How Personal Data Is Used will use Personal Data as described in this Policy and as disclosed to you in the Services, which include for the following purposes:

  • Creating and maintaining your profile and otherwise providing, operating, hosting, maintaining, connecting, and improving the Services.
  • Responding to your comments and questions and providing customer service.
  • Training and operating automated systems that recognize and extract purchasing information from emails.
  • Updating you on new features and functionality of the Services, as well as other news and information about products and services offered by, other affiliated companies, and our selected partners.
  • Providing you information via email or another form of electronic notification related to your use, requests, and purchases, such as transaction confirmations, invoices, technical notices, and other notices about security, privacy, and administrative issues relating to your use of the Services.
  • Personalizing your Account experience, content, marketing, and recommendations, including to target content and services to more closely match your interests or location.
  • Creating anonymized data sets from Personal Data to improve our and our affiliates’ products and services.
  • Enforcing our terms and conditions or protecting our business, partners, or users.
  • Protecting against, investigating, and deterring fraudulent, unauthorized, infringing, or illegal activity.

Choices You Have Regarding Personal Data

Profile and Transaction Information

Through the profile and settings pages within the Site and the App, you can update profile information associated with your account at any time, such as contact and payment information, travel preferences, privacy and sharing settings, and alerts and connected applications. Depending upon the type of access you grant to third parties, such as third-party applications that you have granted access to your account or team members that you’ve allowed to manage your profile, they may also be permitted to edit the information you have provided to us and to designate others to access and edit such information. You may change who has access to your information by changing your publishing options in your account settings. You may choose to display certain information you give us in your public profile. Our Site may offer publicly accessible blogs or community forums. You should be aware that any information you choose to share in these areas may be read, collected, and used by others.

If you otherwise wish to ask for access, correction, or deletion of any of your information held by us, or a change in the way we use your information, please contact us at: We reserve the right to charge you a fee, as permitted by applicable law, and may decline requests that are unreasonable, prohibited by law, or are not required to be honored by applicable law.

Location Data.

Connections with Other Services

Other third-party services you have chosen to connect with the Account may be enabled or disabled through selections in the Site or the App. You usually can also enable or disable connections through the third-party services themselves. Certain third-party services we may feature through our Account give you social-media options to interact with buttons or widgets that let you “like” information or post information about your activities publicly from the Account to third-party sites and platforms or privately within your network. By connecting your Account with third-party services, you enable third-party services to access the Account API and gain access to your itinerary information, as well as your profile information. Their use of this information is governed by their user terms with you and their privacy policies.

Email and Marketing Choices

You can manage your email preferences through the selections within the Site or the App by updating your email subscription settings. You can also unsubscribe from promotional emails by: (1) following the unsubscribe instructions in our emails; or (2) emailing us at You may update your email preferences from time to time. Please note that even if you unsubscribe from promotional email messages, we may still need to contact you with important transactional information related to your account and your use of the Service. For example, even if you have unsubscribed from our email messages, we will still send you emails relating to security, billing, or account services such as password reset.

Push and Text Message Alerts

You may manage the push message alerts regarding game delays, game changes or cancellations, and other alert information specific to your registration sent by the Account to your mobile device through the settings page in the Site or within the App. Similarly, you may manage text message alerts through the settings page in the Site or within the App, and you may always opt out of text message alerts by replying STOP to any text message sent by

Connections, Groups, and Sharing Your purchasing Information

The Account enable you to keep in touch with your contacts and other members of the Account when you buy, such as by importing your contacts as described above. You may also invite other Account users to become connections in your personal network within the Service or search for and join groups of Account users so that you can more easily coordinate scheduling and share game information. In your settings menu, you may configure certain privacy controls that enable the sharing of profile information, game information, and scheduling information and statistics with other users or with the general public (including external search engines). You can share specific schedules with both Account users and non-users. If we send an email schedule on your behalf to a non-user, you represent that you have permission to direct us to email such person.

Cookies, Analytics, and Tracking

You also have choices regarding some of the technologies used to track your use of the Services. You may find out more about the various tracking tools used on the Site and the choices you have by following the Cookie Preferences link in the footer of the Site. Note that the settings are limited to the particular browser installed on a particular device. So if you use Account with different browsers or different devices, including a mobile device, you may have to disable the tracking cookies in the browsers of all relevant devices. It may not always be possible to disable cookies in the App, and disabling cookies on the Site will not disable tracking technologies on the App. We may not recognize or respond to every type of “do not track” signal or other mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Data about an individual consumer’s online activities over time and across third-party websites or online services, but we give you certain choices about how we collect Personal Data as described in this Policy. For more information on how we collect Personal Data for these purposes, see the “Cookies, Analytics and Tracking” section above.

How Shares Personal Data

The Account may share your Personal Data as described in this Policy and as follows:

  • With your consent.
  • Between its corporate affiliates, and you, if you connect your Account with your created account
  • With third parties to the extent that you have enabled a connection between your Account and a third-party service.
  • With other users or the public through your public profile in accordance with your privacy settings, if you share itineraries, and if you grant another user access to manage or view your travel plans.
  • When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of, our users, or others; and in connection with the enforcement of our terms and contracts.
  • In connection with a corporate transaction, such as a divestiture, merger, acquisition, consolidation, or asset sale, or in the unlikely event of bankruptcy. We may assign or transfer your information as part of the transaction.
  • With third-party vendors, consultants, and other service providers that are working on our behalf and need access to your information to provide specific services to us as part of the Services, such as hosting, email messaging, or SMS providers.
  • In an aggregated form that does not directly identify you.
  • As required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served to us.

How Personal Data May Be     Transferred within the United States.

Since our web hosting for The Account may operate from data centers in multiple locations globally, including in the United States. Using the Account may result in the transfer, use, processing, or storage of Personal Data in the United States or any other country including jurisdictions that may not have data privacy laws that provide protections equivalent to those provided in your home country. takes steps designed to ensure that the Personal Data is processed according to applicable law wherever the data is located and the provisions of our agreements, including any intercompany data-processing agreements among corporate affiliates.

By providing your information to us through your use of the Account, you agree to that transfer, storage, and processing of your Personal Data in the United States.

Rights for Certain Users adheres to applicable data protection laws in the European Economic Area (EEA), which, if applicable to you, include the following rights:

  • Where processing of Personal Data is based on your consent, you have a right to withdraw consent at any time for future processing.
  • You have a right to request access to, rectification, or erasure of your Personal Data, or to transfer or receive a copy of your Personal Data in a usable format.
  • You have a right to object to the processing of your Personal Data under certain circumstances.
  • You have a right to lodge a complaint with an applicable data protection authority., is the controller of your Personal Data for the Account, located at Brentwood, New York 117717 representative for, which you may contact at  The data protection officer at is Peter Kelly and he may be reached at

If applicable you can also send us specific instructions regarding the use of your personal information after your death by contacting us at

The services hereunder are not intended for use by the citizens of the Russian Federation who reside in Russia. If you are a Russian citizen residing in Russia, you are hereby notified that any Personal Data that you input into the services will be solely at your own risk and responsibility. You explicitly agree that we may accumulate your Personal Data and will process this data in the United States and in other countries, and that you will not hold accountable for any potential nonobservance of the Russian Federation legislation.

Security and Retention of Personal Data

We maintain data handling and storage practices and procedures that are designed to promote the integrity and confidentiality of the personally identifiable information. No method of transmission over the Internet or method of electronic storage is completely secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We retain your Personal Data for as long as necessary to provide the  and for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types in the context of different services, actual retention periods can vary significantly. The criteria used to determine retention include (1) the length of time Personal Data is needed to provide the applicable services (such as maintaining and improving the performance of the Services, enabling system security measures, and maintaining appropriate business and financial records); (2) if users have provided, created, or maintained Personal Data with the expectation that we will retain it until they affirmatively remove it (in which case we may maintain the data until actively deleted by the user); (3) whether the Personal Data is of a sensitive type (a shortened retention time may be appropriate); and (4) whether we are subject to a legal, contractual, or similar obligation to retain the data (such as mandatory data retention laws in the applicable jurisdiction, government orders to preserve data, or data that must be retained for the purposes of litigation).

Updates and Questions

We may update this Policy from time to time without notice to you other than posting the revised policy on the Account or by providing such notice about or obtaining consent to changes as may be required by applicable law. If we change our Policy, we will post those changes to this Policy and change the effective date above. We encourage you to periodically review this page for the latest information on our privacy practices.

If you have any questions about this Policy, or to file any complaint regarding this policy, please contact us at the following address:

180 Brentwood Parkway

Brentwood, New York 11717 USA
Attention: Privacy Manager/
Telephone: (631) 319-7005 will investigate and attempt to resolve complaints and disputes regarding the collection, use, and disclosure of personal information by referencing the privacy principles stated in this Policy. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge).